With more than 1500 online slots available at Spin Genie, it’s a treasure trove of games for casino fans. We at AboutSlots.com are not responsible for any losses from gambling in casinos linked to any of our bonus offers. The player is responsible for how much the person is willing and able to play for.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. The player from Ireland requested a withdrawal less than two weeks prior to submitting this complaint. The player from Canada has submitted a withdrawal request less than two weeks prior to contacting us. The player from Brazil is experiencing difficulties withdrawing his winnings due to ongoing verification.
- Since the operator doesn’t have a native app, you’re free to use your smartphone and tablet and access SpinGenie via your standard mobile browser.
- SpinGenie provides players ample ways to deposit and withdraw money.
- However, the User satisfaction score is only calculated once a casino has 15 or more reviews.
- You’re better off skipping the free spin offers as 60x wagering requirements on winnings isn’t realistic or achievable.
- Never had a problem before, fast withdrawal etc but very fed up with the lack of response & not allowing me to withdraw my winnings which is real money & not bonus money.
So I won some money and although its…
The casino has prepared a welcome bonus of 108 extra spins for every new customer. The spins are valid on the Thor slot and can be unlocked with a minimum deposit of $10. The player from Ireland is experiencing difficulties withdrawing her winnings due to ongoing verification.
Have been a loyal customer and have…
24 email support is also available but our reviewers found that it can take a day or so to receive a response. Reviewing the support team we found that they were very welcoming and knowledgeable and provided us with the answers to any questions we posed. There is no telephone support available at present and we would like to see 24/7 live chat. New players can also choose to receive free spins for a whole year when they sign up for a real money account.
The player from Ireland had had a withdrawal pending for two weeks. Despite having received an email confirming verification, the casino had requested additional documentation. After we had reached out to the player for more information, she informed us that she had received her withdrawal. On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and https://chevalgaronne.com/ experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent. We have tried to find out the exact number of games offered by SpinGenie.
Other Games
Instead, you’re encouraged to play in-browser by loading up the SpinGenie mobile website in your smartphone device and then logging in or registering. Once you’ve done that, you’ll be able to access a variety of casino games and promotions. However, it’s important to note that some older games, usually those developed with Flash player, are incompatible with smartphone devices. The player from Brazil is experiencing issues withdrawing his winnings. After our intervention, we were able to help the player to get their winnings. During our testing, we always contact the casino’s customer support and test their responses to see how helpful and professional they are.
If you enjoy playing here, we suggest you also try out other SpinGenie sister sites. Other agents we spoke to offered a similar level of experience although some of the other agents were much more friendly. Several users did rely on copying terms and conditions, which was frustrating, and one agent was incredibly slow at responding. Still, the majority of our experiences were positive and we suggest you utilise it if you encounter any problems.
You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. I am a full-time Sports Betting & Casino Content Writer based in the UK. I have years of knowledge, covering a broad range of different sports.